Our office is a digital (paperless) dental office. This means all x-rays and charting are made and recorded with the aid of the computer. Using this technology allows us to maintain your dental records electronically, and cuts down the unnecessary paperwork used with traditional paper charting. Traditional paper charting is difficult to keep standardized from doctor to hygienist to assistant. Using our dental software, this problem is eliminated by use of consistent charting methods that are accurate and precise, making it easy to read your dental chart and see up-to-date information. Digital charting standardizes the charting process so it is clear, easy to understand, and enables us to provide the most accurate and precise care to our patients. When needed and permitted, this method also allows us to quickly and securely share information with your other health care providers.
Our office utilized electronic claims processing. By filing your claim electronically, treatment information and supporting x-rays are efficiently submitted in a standardized format. The benefit to our patients is a faster turnaround time for explanations of benefits and claim payments.
As a courtesy, our office processes your claims. As patients are responsible for all charges which are not covered by insurance, payment is due at the time of service for insured members on non-contracted carriers. This is called fee-for-service. The carriers generally send claim payments directly to the plan subscriber within 30 days of claim submission. Patients with insurance under contracted carriers are responsible for their portion of fees at the time of service.
We are committed to providing quality and affordable dental health care. For your convenience we accept cash, check, Visa, Mastercard, Discover, American Express.
777 Welch Rd Ste H Palo Alto, Palo Alto, CA 94304 | 650-326-7257 | firstname.lastname@example.org